unable to join network

Does the iPod connect to other networks?

Does the iPod see the network?

Any error messages?

Do other devices now connect?

Did the iPod connect before?

Have verified that the router has the correct MAC address for the iPOd and that yo did not make an error?

As a test I would turn off MAC filtering.

Try:

- Reset the iOS device. Nothing will be lost

Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

least ten seconds, until the Apple logo appears.

- Power off and then back on the router

- Reset network settings: Settings>General>Reset>Reset Network Settings

- iOS: Troubleshooting Wi-Fi networks and connections

- iOS: Recommended settings for Wi-Fi routers and access points

- Restore from backup. See:

iOS: How to back up

- Restore to factory settings/new iOS device.

- Make an appointment at the Genius Bar of an Apple store.

Apple Retail Store - Genius Bar

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