Hi, how can I restore my ipod when this message appears after trying to restore "this device isn't eligible for the requested build"

HT1808 Hi, how can I restore my ipod...: Apple Support Communities #globalfooter .piped li.country_selector { display:block; } #globalfooter .gf-sosumi ul.piped li.country_selector { float:right; text-align:right; } #globalfooter .gf-sosumi ul.piped li.country_selector a { display:inline; border-left:none; margin-left:0px; padding-left:0; cursor:pointer; line-height:19px; } #globalfooter .gf-sosumi ul.piped li.country_selector p { float:right; padding:0 9px 0 5px; margin:0; background:transparent url(https://ssl.apple.com/support/home/images/morearrow.png) no-repeat right center; } #globalfooter .gf-sosumi ul.piped li.country_selector p:hover { text-decoration:underline; } #globalfooter .gf-sosumi ul.piped li.country_selector img { width:20px; height:20px; margin-top:-1px; border:none; } /* custom-css-container */Skip navigation var enableAppleInstant = "yes"; var modelValue = "SupportApple"; var akamaiUrl = "http://km.support.apple.com"; Apple Support Mac iPod iPhone iPad iTunes Support Apple Support Communities Welcome, Guest Sign in Search for: Apple Support Communities > iPod > iPod touch > Discussions var omnitureTrackingWritten = true; window._jive_images_enabled = true; Please enter a title. You can not post a blank message. Please type your message and try again. HT1808: iOS: Unable to update or restore Learn about iOS: Unable to update or restore HT1808 Hi, how can I restore my ipod when this message appears after trying to restore "this device isn't eligible for the requested build" 17 Views 0 Replies Latest reply: Jun 10, 2013 12:09 AM byCarolineTaku Level 1 (0 points) CarolineTaku Currently Being Moderated Jun 10, 2013 12:09 AM

Hi,

My kids disabled my ipod touch and I've followed the directions on line but when it comes to restoring the following error message appears, any point son how to fix this?

 

iPod touch I have this question too (0) Actions More Like This Retrieving data ... Bookmarked By (0) View: Everyone Only Notes Previous Next Legend This solved my question - 10 points This helped me - 5 points var d = new Date(); var curr_year = d.getFullYear();This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.Home >Support >Apple Support CommunitiesShop the Apple Online Store (1-800-MY-APPLE), visit an Apple Retail Store, or find a reseller.

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