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Wednesday, March 20, 2013

iPod Touch will not start completely or connect to iTunes

Ipod touch (about 15 months old), will not fully start.  I can get it to shut down by holding the power and home buttons,

When I turn it back on, I will see the Apple logo for a few seconds and then see the clockwise spinning circle.  The circle will spin for hours with nothing else happening.

I tried connecting it to iTunes and it recognizes it has been attached, but it is asking for the passcode.  I can't get the iPod to the passcode enter screen.

Any ideas?  I have no idea if and when if was last updated as it is my nephews.

Any help is appreciated.

 

Jon


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