Repair Status: Could not duplicate issue??

1. Step 2 Service

             January 11, 2013:  Could not duplicate issue                      

2. Step 3 Return

   January 11, 2013:  Original product shipped 

 

 

I read online that someone called apple(similar service) and they were sending a replacement but his said original as well. So is my ipod touch 5g going to be fixed or not? I couldn't listen to headphones because the jack broke. How hard is it for them to test putting some earpods in??

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