Since it will still be in warranty, I would recommend a visit to the Genius Bar. They will tell you what the issue is here and should have you sorted. http://concierge.apple.com/reservation/gb/en/techsupport/ Your iPod should not be doing what it is doing and also remember to tell them about everything you have stated here. I have included a link to make a reservation above.
Cheers,
Khal
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